AgDrone Connect terms

Version 2026-10-16

AgDrone Connect is a product of Lyon Ag Pty Ltd, ABN 47 650 668 581, trading as AgDrone.au, 1/17 Hawker Road, Taminda NSW 2340. info@agdrone.au · 1800 376 631.

These terms cover AgDrone Connect only. AgDrone Commander / Hub has its own software terms. The shop’s privacy policy and refund policy also apply. Nothing here excludes your rights under the Australian Consumer Law.

What it is
AgDrone Connect is an app for the DJI RC Plus 2. It shows weather from your Kestrel, alerts against limits you set, puts a widget over the Agras app, and keeps logs on the controller.

You need a Kestrel 3550AG or 5500AG with LiNK, a DJI controller, Bluetooth, and internet at least every 14 days.

DJI, Agras and Kestrel belong to their owners. AgDrone.au is not affiliated with or endorsed by them.

The licence
The licence is non-exclusive and non-transferable. One account on one controller. The server enforces this. Staff can raise the limit if you need it.

You can move the licence to another controller twice in any 12 months. After that, staff can release it — for example when a controller is replaced.

There is a 14-day free trial, once per account and once per controller. It is counted against the controller’s serial number and needs one to start.

Do not share an account. Do not get around the licence or trial checks, including by changing the controller’s clock. Do not reverse engineer the app. Do not resell it.

Plans, payment and renewal
$199 a year, $19 a month, or $799 permanent, per controller, including GST. Six months included with every Agras bought from AgDrone.

The plan switches on for the email used at checkout. If that is not the email you sign in with in the app, contact AgDrone to move it.

It does not renew by itself. When the term ends, the app signs out and stops. Logs stay on the controller. Buy another term on the shop if you want it to keep running.

A permanent licence lasts for as long as AgDrone.au offers AgDrone Connect, on the controller it is bound to, with updates for supported controllers. It does not run out on a calendar date.

One Connect licence per order. A cart with more than one grants nothing until staff sort it out.

Refunds
Nothing in these terms excludes the consumer guarantees under the Australian Consumer Law.

The 14-day trial is free. Once a paid licence is switched on — yearly, monthly, or permanent — there is no change-of-mind refund, including during or after a trial you already used, except where the Australian Consumer Law requires one. See the refund policy.

Safety and responsibility
Connect is a decision aid. It does not replace the product label, the APVMA and state spray drift rules, or your own judgement and observation.

Readings come from your Kestrel. They are only as good as its placement, calibration and battery. Without a vane mount there is no wind direction.

Alerts can fail to sound: a dropped Bluetooth link, a flat Kestrel or controller, the controller’s volume, Android stopping the app, or a missed licence check. Keep watching the conditions.

Spray records stay your legal duty. Logs are kept only on the controller. AgDrone does not back them up. They can be lost if the controller is reset or replaced. Emailing or saving them is up to you.

Updates
New builds are published on agdrone.au and offered in the app. The app can download them by itself; installing needs your tap. Support covers the current version only. An old build may stop working with the server.

Data the app sends
We collect what we need to run the licence, support you, fix problems, and improve the product. We do not sell it. Full detail is in the privacy policy. In short:

Account — name, email, business name, plan and trial dates.
Controller — serial number, an app-made controller id, model, firmware string and Android version.
Kestrel — model, serial and firmware.
Usage, per day — times opened; minutes on screen, live, logging, using the widget, and past a caution or alarm limit; logs started and the longest one; readings; saves; Kestrel lost alerts; first and last time of day in use.
Set-up — caution and alarm limits, log and reading intervals, averaging window, alert repeat and volume, widget choices, vane and units.
Feedback sent from Settings, with app and controller details attached.
Emails of logs — the files go through our email provider to your own address. We keep a record that an email was sent, not its contents.
Agreement to these terms — version, when, how, and on which controller.

Not sent: weather readings, the contents of logs (except in your own email), location, or anything you type except feedback.

Ask for a copy, a correction, or deletion of what we are not required to keep, at info@agdrone.au. Complaints about privacy can go to the OAIC.

Feedback, suspension, ending, changes, law
Feedback can be used to improve the product. AgDrone can suspend an account that breaks the licence rules.

You can ask for your account to be deleted. We keep the trial record for a controller so a trial cannot be repeated, and we keep purchase records for tax.

When these terms change, the app asks you to agree again. You cannot keep using Connect without agreeing.

Subject to the Australian Consumer Law, our liability is capped at the fees you paid for Connect in the last 12 months, and we exclude indirect loss such as crop damage, drift claims or lost work, to the extent the law allows.

These terms are governed by the law of New South Wales. The courts of NSW have jurisdiction.

Contact
info@agdrone.au · 1800 376 631 · 1/17 Hawker Road, Taminda NSW 2340 · Real people in Tamworth.